Except where other sources are indicated, the content presented on this website is the property of ViniPortugal - Interprofessional Wine Association.
The available content may be downloaded, saved, printed, or reproduced for personal, non-commercial use or for non-profit projects. In any case, the source of the content must always be cited.
Copying or reproducing any content for commercial use or presenting the information available on other websites is strictly prohibited. The creation, for commercial purposes, of content based on the HTML, pages, texts, images, or graphics presented on the ViniPortugal website is also prohibited. Authorization to use the content must be requested from the Instituto da Vinha e do Vinho (phone: +351 21 350 67 00) or via email (subject: authorization to use content).
These general terms and conditions govern the use of the services provided by ViniPortugal - Associação Interprofissional do Vinho, NIPC 503736864, headquartered at Rua Mouzinho da Silveira, No. 5, Freguesia de Santo António, Lisbon, hereinafter referred to as ViniPortugal.
Purchases, registrations, digital services, memberships, reservations, or any transactions made through the website www.viniportugal.pt are governed exclusively by these terms and conditions.
Preamble
- These general terms and conditions of sale are agreed upon between ViniPortugal – Interprofessional Wine Association, with headquarters at Rua Mouzinho da Silveira, No. 5, Lisbon, tax identification number 503736864, telephone number +351 213569890 and email geral@viniportugal.pt, hereinafter referred to as ViniPortugal, and persons wishing to make purchases through the website https://www.viniportugal.pt, hereinafter referred to as the user.
- The parties agree that purchases and registrations made through the aforementioned website are governed by these Terms and Conditions, without prejudice to the application of the General Conditions for Participation in Events and the specific conditions defined for each event, which shall prevail in the event of a conflict or specific provision.
Article 1 – Purpose
- The purpose of these general terms and conditions of sale is to provide and define all necessary information for the user regarding the procedures for registration, ordering, sale, payment, and participation in events organized by ViniPortugal, available on the website.
- These terms govern all steps necessary to complete the purchase and/or registration for events and ensure the provision of services to the user.
- Registration for ViniPortugal events also implies acceptance of the General Terms and Conditions for Participation in ViniPortugal Events currently in force.
Article 2 – Ordering and Registration
- The user places an order by completing the purchase process displayed on the website, adding the desired service(s) to the shopping cart.
- To place an order, the user must: a) Register on the website by providing the requested information; b) Log in using the credentials provided during registration; c) Complete the required information and select the available options (billing information, payment method, etc.).
- The user’s final confirmation of the order constitutes full acceptance of these terms and conditions.
- ViniPortugal undertakes to fulfill the orders received, unless unavailability is duly communicated.
- The user is solely responsible for the information contained on the invoice.
- If payment is not received within the specified time frame, the order will not be guaranteed.
Article 3 – Payments
- The website offers the following payment methods through a certified provider (Easypay – Instituição de Pagamento, Lda): a) Credit card (Visa, Mastercard); b) ATM reference number; c) Bank transfer.
- Os pagamentos por cartão são processados por entidades certificadas, garantindo a segurança das transações através de protocolos de encriptação e mecanismos de autenticação, incluindo, quando aplicável, sistemas de autenticação forte (ex.: 3D Secure).
- For credit card payments, the charge will be processed after the transaction is confirmed.
Article 4 – Provision of the Service
The service will be made available after payment is confirmed, subject to the specific terms and conditions provided to the user during the registration process for each event.
Article 5 – Prices
- Prices are listed in euros (€), including taxes and fees at the applicable legal rate.
- In the event of a price change, the user will be informed before the order is completed.
Article 6 – Cancellation and Refund
- Cancellation requests must be submitted in writing to the email address geral@viniportugal.pt and must comply with the General Terms and Conditions for Participation in ViniPortugal Events and the specific conditions applicable to each event; no general deadline is set, as this depends on the specific rules of each event.
- Refunds will be issued, whenever possible, via the same payment method.
- ViniPortugal undertakes to issue the refund within a maximum of 14 days after the request is validated.
Article 7 – Privacy Policy
- The processing of personal data is carried out in accordance with applicable law, specifically the General Data Protection Regulation (GDPR).
- The data collected is used for order processing, payment management, and communication with the user.
- The user may exercise their rights to access, correct, or delete data by emailing geral@viniportugal.pt.
- For more information, please consult the Privacy Policy available on the website.
Article 8 – Liability
ViniPortugal shall not be liable for damages resulting from interference, interruptions, computer viruses, or computer system malfunctions beyond its control.
Article 9 – Governing Law and Dispute Resolution
- This contract is governed by Portuguese law.
- In the event of a dispute, the consumer may seek recourse to an alternative consumer dispute resolution entity.
Article 10 – Contact Information
ViniPortugal – Interprofessional Wine Association
5 Mouzinho da Silveira Street, Lisbon
Tax ID: 503736864
Phone: +351 213569890
Email: geral@viniportugal.pt
ViniPortugal - Associação Interprofissional do Vinho (Interprofessional Wine Association), NIPC 503736864, headquartered at Rua Mouzinho da Silveira, No. 5, Freguesia de Santo António, Lisbon, is the entity responsible for processing personal data in connection with the website viniportugal.pt.
Each time a user accesses viniportugal.pt, certain technical information is automatically stored, such as the IP address (Internet Protocol), the date and time of the visit, and the duration of viewing the accessed pages. This information is used solely for statistical purposes, with the aim of improving the browsing experience and understanding website usage. No user will be identified through this data, unless it is essential for an investigation requested by the competent authorities.
Data processing is carried out in accordance with Regulation (EU) 2016/679 - General Data Protection Regulation (GDPR) and other applicable legislation.
Cookies
The viniportugal.pt website uses cookies – small data files stored on the user’s computer that record information related to browsing activity. These cookies make using the website more convenient – for example, by eliminating the need to re-enter your username and password when accessing pages you have already visited.
The cookies sent to your device cannot obtain information from your browser or computer, nor can they force you to perform any action. You can configure your browser to block or delete cookies; however, this option may limit some website features.
Data provided voluntarily
In addition to data collected automatically, personal data may be requested when the user:
- Fills out contact forms
- Subscribes to newsletters
- Participates in events
- Requests services
- Uses restricted features
The data provided will be used solely for the stated purposes, always in accordance with GDPR regulations.
Subcontractors and external services
To ensure the operation of the website and certain services, third-party entities may be used, including hosting services, newsletter platforms, or electronic payment solutions. These entities act as subcontractors and guarantee compliance with GDPR regulations and the same level of personal data protection.
Links to other websites
The viniportugal.pt website provides links to other wine-related websites. However, we have no control over external websites, nor over their privacy policies, content, or practices. We therefore recommend that you review the privacy policies of each website you visit.
Data subject rights
Under applicable law, you have the right to:
- Access your personal data
- Request its correction or update
- Request the deletion of personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent, where applicable
The exercise of these rights must be requested at:
privacidade@viniportugal.pt
Security and retention
Personal data is retained only for the period necessary to fulfill the purposes for which it was collected or as long as there is a legal obligation to retain it. ViniPortugal implements appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of the information.
Changes to the privacy policy
This privacy policy may be updated as necessary. The most recent version will always be available on this page.
